How do I place an order?
Create an account or log in to your existing one, explore our dress collection, add your selected items to the cart, and proceed to checkout. You can manage and track all your orders directly from your account.
How will I know the status of my order?
You’ll receive timely updates via email and SMS as your order is confirmed, processed, shipped, and delivered.
How do I know my order was placed successfully?
Once checkout is complete, an order confirmation email with your order number and details will be sent to your registered email address.
What is the delivery timeline?
Orders within India are delivered within 4–5 business days.
International orders usually take 10–15 business days.
If an item requires additional processing time, we will inform you in advance.
What products do you offer?
Damefab offers a curated collection of women’s dresses, designed with vibrant colour palettes, stylish patterns, and contemporary silhouettes—perfect for everyday wear, casual outings, and special occasions.
Do shipping charges vary by country?
Yes. Shipping charges depend on the destination country and are calculated at checkout before payment.
What are the shipping charges within India?
We offer FREE shipping across India.
How are orders shipped?
All orders are delivered through reliable logistics partners including Delhivery, DHL, DTDC, FedEx, and XpressBees to ensure safe and timely delivery.
What payment methods are accepted?
We accept all major debit cards along with other secure online payment options.
How will I know if my payment is successful?
You’ll receive a payment confirmation email along with your order number once the transaction is completed.
Is bank transfer available as a payment option?
Yes. If you select bank transfer at checkout, our bank account details will be shared with you via email.
Are my payment details secure?
Yes. All transactions are processed through SSL-encrypted payment gateways to ensure complete data security.
What is your return process?
If you wish to return a product, please contact us within 48 hours of receiving your order. Our support team will guide you through the return steps.
Will I receive a full refund for returned items?
Refunds are reviewed on a case-by-case basis and are subject to operational approval. Final decisions rest with the operations team.
Complaints, feedback, or suggestions
For support, feedback, or concerns, please write to us at:
📧 support@damefab.shop
